Return and Refund Policy

Return & Refund Policy

Effective Date: [Insert Date]

1. Return & Refund Eligibility
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or refund under the following conditions:

  • Items must be returned within [X] days of receiving your order.

  • Products must be unused, unworn, and in their original packaging with all tags attached.

  • Certain items, such as personalized, final sale, or hygiene-sensitive products, may not be eligible for returns.

2. How to Initiate a Return
To start a return, please contact us at [Your Contact Email] with your order number and reason for return. Once your return is approved, we will provide instructions on how to send your item back.

3. Refund Process

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within [X] business days.

  • Shipping fees are non-refundable.

4. Exchanges
If you need to exchange an item for a different size or color, please contact us at [Your Contact Email]. Exchanges are subject to product availability.

5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within [X] days of delivery with photos of the issue. We will arrange for a replacement or refund at no additional cost.

6. Late or Missing Refunds
If you haven’t received your refund yet, please check with your bank or payment provider. If you still need assistance, contact us at [Your Contact Email].

7. Contact Us
For any questions regarding our Return & Refund Policy, please contact us at:

[Your Store Name]
Email: [Your Contact Email]
Address: [Your Business Address]