Privacy Policy Page
Refund Policy
Effective Date: [Insert Date]
1. Returns & Refunds Eligibility
We want you to be satisfied with your purchase. If you are not happy with your order, you may request a return or refund under the following conditions:
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Items must be returned within [X] days of receiving your order.
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Products must be unused, unworn, and in their original packaging.
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Certain items, such as personalized or final sale products, may not be eligible for returns.
2. How to Request a Return or Refund
To initiate a return or refund request, please contact us at [Your Contact Email] with your order number and reason for the return. Our team will review your request and provide further instructions.
3. Refund Process
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, refunds will be processed to your original payment method within [X] business days.
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Shipping costs are non-refundable.
4. Exchanges
If you need to exchange an item for a different size or color, please contact us at [Your Contact Email]. Exchanges are subject to product availability.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within [X] days of delivery with photos of the issue. We will arrange for a replacement or refund at no extra cost.
6. Late or Missing Refunds
If you haven’t received your refund yet, please check with your bank or payment provider. If you still need assistance, contact us at [Your Contact Email].
7. Contact Us
For any questions regarding our refund policy, please contact us at:
[Your Store Name]
Email: [Your Contact Email]
Address: [Your Business Address]